Approving Records

Approving Records

The import feature and Web forms have an option to enable manual approval of records. When this option is enabled, records imported or gathered through web forms are not added directly to the modules. They need to be approved first for other users to access the records. Records can be approved for the LeadsContactsCases or any other Custom module's records.

Availability
Permission Required
Users with Approve records permission in their profile can access this feature.



To approve records

  1. Click the [Module] Tab.
  2. In the Records page, click the Actions dropdown at the top right corner and click Approve [Module].


  3. In the [Module] Approval page, select the records for approval.
  4. Click Approve.



    • Related Articles

    • Approving or Rejecting from the Approval Tab

      Records that are lined for approval can be viewed in the My Jobs tab. From this tab, you can approve or reject the records that are waiting for your approval. If needed, you can also delegate the record's approval to another user. Only after the ...
    • Navigating Records

      Navigate primarily means the process of moving back and forth within the records. Navigation in Zoho CRM allows easy movement between records; provides options to choose the number of records to be displayed in one page; and saves time in accessing ...
    • Search Records

      The search option helps locating specific information or specific records without having to go through the entire list of records, thus saving time in finding records. The different search options available in Zoho CRM are: Search by Alphabets Search ...
    • Sharing Records

      Collaboration with team members or others in the organization is integral to any business. For some, collaboration means conducting meetings, having discussions on phone or sending information via email while for some it is sharing data with peers ...
    • Actions performed on records

      Creating records New records can be added to any module of your choice. If you're creating records in the Leads and Contacts modules, you'll also have the option to import from your address book. To create a record Open the module in which you want ...