Navigating Records

Navigating Records

Navigate primarily means the process of moving back and forth within the records. Navigation in Zoho CRM allows easy movement between records; provides options to choose the number of records to be displayed in one page; and saves time in accessing records.The two navigational options available in Zoho CRM are:

  • Page-level Navigation
  • Record-level Navigation

Page-level Navigation

Page-level navigation allows moving from a particular page with a list of records to the previous or next consecutive page, with more such records.

To navigate pages

  1. Click the [Module] tab.
  2. In the [Module] home page, select List View icon.
  3. In the [Module] section, click the Previous or Next arrows to access the record list. 

Note
  1. You can select the number of Records per page from the drop down list to see more records.
  2. The number of records that you can view per page varies based on your Zoho CRM Edition.

Record-level Navigation

Record-level navigation allows moving from one record to the previous or next consecutive record(s).

To navigate records

  1. Click the [Module] tab.
  2. In the [Module] home page, select a List View from the drop-down list.
  3. From the list of records, click any record.
  4. In the Record Details page, click the Previous or Next arrows to access the next/previous record, or directly go to the first/last record.

    • Related Articles

    • Navigating the Zoho CRM Next Gen UI

      Zoho CRM for Everyone is available on the Early Access mode for customers upon request. Request access to gain hands-on experience with this new version. Navigating CRM's interface is easy, whether you're a new user or an experienced one. The ...
    • Checking Duplicate Records in Zoho CRM

      When you have hundreds and thousands of records in your CRM, as your business grows, it becomes a very difficult task to check for duplicates. Zoho CRM helps you arrest duplicates even before they can be created, with the help of what we call "unique ...
    • Approving Records

      The import feature and Web forms have an option to enable manual approval of records. When this option is enabled, records imported or gathered through web forms are not added directly to the modules. They need to be approved first for other users to ...
    • Search Records

      The search option helps locating specific information or specific records without having to go through the entire list of records, thus saving time in finding records. The different search options available in Zoho CRM are: Search by Alphabets Search ...
    • Sharing Records

      Collaboration with team members or others in the organization is integral to any business. For some, collaboration means conducting meetings, having discussions on phone or sending information via email while for some it is sharing data with peers ...