Profiles in Zoho CRM help you define permissions for a set of users. For instance, the permissions required for a person from Sales team might differ from the permissions required by a person in the Marketing team. You can define the permissions for each profile as needed and specify the profile when adding a user.
Default Profiles
By default, two profile permissions are provided. You can only change the permissions for module and no other customization is possible. The two default profiles are :
- Administrator Profile : This profile has access to all the features in the Zoho CRM account.
- Standard Profile : This profile has limited access to the features in Zoho CRM account.
Create Profiles
- Go to Setup > Security Control > Profiles .
- Click on + New Profile .
In the Create new profile page:
- Enter the name of the new profile
- Choose the profile which should be cloned.
- Specify a Profile Description , if needed.
Click on Create .
At times you may want to clone profiles to create similar ones and customize them as needed. To clone a profile, click on the more button next to the profile name and click on Clone .
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