Profiles in Zoho CRM help you define permissions for a set of users. For instance, the permissions required for a person from Sales team might differ from the permissions required by a person in the Marketing team. You can define the permissions for each profile as needed and specify the profile when adding a user.
Default Profiles
By default, two profile permissions are provided. You can only change the permissions for module and no other customization is possible. The two default profiles are :
- Administrator Profile : This profile has access to all the features in the Zoho CRM account.
- Standard Profile : This profile has limited access to the features in Zoho CRM account.
Create Profiles
- Go to Setup > Security Control > Profiles .
- Click on + New Profile .
In the Create new profile page:
- Enter the name of the new profile
- Choose the profile which should be cloned.
- Specify a Profile Description , if needed.
Click on Create .
At times you may want to clone profiles to create similar ones and customize them as needed. To clone a profile, click on the more button next to the profile name and click on Clone .
SEE ALSO
Related Articles
FAQs: Roles and Profiles
1. What are profiles? A profile is a collection of permissions for actions that a user will require to perform their job. For example, a department head might require permissions to import data, customize modules, and add users to CRM. You can create ...
Creating Sandbox
Creating sandbox account CRM admins can create multiple sandboxes in one account to test different configurations independently. While creating a sandbox you need to do the following: 1. Choose the sandbox type: There are two types of sandboxes to ...
Creating Custom Tabs
Using the Zoho Creator Integration, you can build applications, forms, views and associate the form to a custom tab in Zoho CRM. Custom tabs can be created in two ways: Create - You can build custom tabs by creating a Zoho Creator application, form ...
Using and Creating Macros
Macros are a set of actions that can be executed for a group of records in a module. These sets of actions include sending emails, creating tasks, and updating a field in the records with a specified value. You may have a set of actions that you ...
Creating and working with forecasts
Sales forecast - an overview What is a sales forecast? A sales forecast is similar to a weather forecast, where you predict the weather based on various factors like humidity, precipitation, air speed, wind speed, and so on. This prediction drives ...